Welcome to our Support Center. We’re here to help you get the best experience from our app.
If you’re new, simply sign up, create your profile, and start uploading your event photos and videos. You can add details, descriptions, and choose whether your content is public or private.
1. How do I upload photos or videos?
Open the app, go to the upload section, select your media, add event details, and publish it.
2. Can I control who sees my content?
Yes, you can choose to make your content public or keep it private for your personal use or selected viewers.
3. How do I edit or delete my uploads?
Go to your profile or content section, select the post you want to manage, and choose edit or delete.
4. I forgot my password. What should I do?
Use the “Forgot Password” option on the login screen to reset your password.
5. Why is my upload taking time?
Upload speed depends on your internet connection and file size. Large videos may take longer to process.
Make sure your app is updated to the latest version
Check your internet connection
Restart the app if you experience any issues
Clear cache (if applicable)
If you encounter a bug or something isn’t working properly, please contact us with the details. Include screenshots if possible to help us resolve the issue faster.
If you need further assistance, feel free to reach out to us:
Email: info@e-clips.net
We aim to respond to all queries as quickly as possible.
We value your feedback. If you have ideas or suggestions to improve the app, please share them with us. Your input helps us make the app better for everyone.
Thank you for using our app!